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Hospitality Property Management

Hotel Software System

Hotel Management
Software

About Hotel Management Software

HMS is a platform that helps hoteliers manage their hospitality operations smoothly with top-notch technologies. Further, the platform is dedicated to providing tailored solutions that support the clients in meeting the changing needs of hotel industry. For the best visitor experience, HMS offers an in-house application that will help them with amenities, accessibility, all-inclusive activities, booking appointments, smart automation, and more.

Project Name

Hotel Management Software

Client’s Location

Kenya

Development Time

6 Months

Technologies Leveraged

We leveraged the strength of robust and secure technologies, tools, and frameworks used in the app/web to escalate the creation of new features and functionalities.

Angular

java-icon

JavaScript

.NET Core

Ant Design

UX/UI Design

App Development

Identifying the Client Needs

Initially, our client conducted detailed research on setbacks of existing HMS and organized surveys to gather feedback from real-life hotelier clients. After analysis, the research suggested that there are serious drawbacks in maintaining hotel operations. Further, they also wanted to address the issue of visitors not having complete information about hotel facilities after checking in. The client decided to eliminate the problem by modifying the existing hotel management software and adding new user-friendly features that will assist visitors throughout their stay.

Hotel Management System

Client Goals

The client wanted to develop a platform that can easily maintain hotel staff’s daily tasks, optimize workflow, availability, and other inventory requirements. Further, the client wanted to provide visitors ‘once in a lifetime’ experience hence they wanted to develop a platform with all-inclusive hotel facilities that can be accessed easily once checked-in.

App Objectives

Hospitality Property Management

App Objectives

Technologies Leveraged

We leveraged the strength of robust and secure technologies, tools, and frameworks used in the app/web to escalate the creation of new features and functionalities.

Admin Visual Design

To design visually captivating websites, our UX experts combined creativity and functionality to create a simple yet impactful interface that delivers the brand’s message.

Development process

The main purpose was to modify the existing application and add new features that would help to improve overall hotel operations and guest assistance. The client chose our dedicated model for developing new features and modifying the platform for seamless operations.

Hotel Listing

The user can list their hotel property and add their features such as restaurants, sight-seeing spots, spa and wellness along with other amenities.

Branding & Promotions

The user can rely on the platform for hotel branding and promotions. From logos, fonts, and aesthetically pleasing images it can assist with all types of customizations.

Task Management

This feature will help hotel staff to track, assign, and manage daily tasks. Ensure that client’s request is fulfilled and not disregarded in any case. Optimize and streamline daily task to monitor performance efficiency.

Smart Automation

This feature is specifically designed to improve work efficiency within hotel premises. Further, it will help hotel management to address plumbing issues, leaks, maintenance hours, and other problems. This will automatically impact guest satisfaction.

Guest Check-In

The guest can click on the link to check in the room and avoid the hassle of waiting in the queue for verification.

Booking for Hotel Amenities

Guests can access complete information on hotel facilities whether its restaurant timings, housekeeping, spa appointments, guest rules, tourist spots nearby, front desk, and more.

Digital Menu & Online Ordering

The guest can scan the QR code or click on the link to browse the digital menu and order online from their room or poolside without any hassle.

Review and Surveys

The user can request their guests to drop a review and share their experience as this will help with the hotel’s publicity. Also conducting surveys will help to improve specific areas and provide a better stay experience.

Project Outcomes & Evaluating Impact

Key Challenges:

Key Results:

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